Support

Contact Us

If you have any questions, issues, or feedback regarding our apps or services, please don't hesitate to reach out.

Email
Response TimeWe aim to respond within 2 business days.
LanguagesEnglish / 日本語

Before Contacting Us

To help us resolve your issue quickly, please include the following information in your message:

  • App name and version
  • Device model and OS version
  • Description of the issue or question
  • Screenshots (if applicable)

In-App Purchase Issues

For issues related to billing or in-app purchases:

  • Apple App Store purchases: Visit Report a Problem (Apple)
  • Google Play purchases: Visit Google Play Refund Support
  • Other payment issues: Contact us directly via email.

Company Information

GMIX Ltd. (有限会社 GMIX)
Website: https://gmix.jp

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