Support
Contact Us
If you have any questions, issues, or feedback regarding our apps or services, please don't hesitate to reach out.
Email
Response TimeWe aim to respond within 2 business days.
LanguagesEnglish / 日本語
Before Contacting Us
To help us resolve your issue quickly, please include the following information in your message:
- App name and version
- Device model and OS version
- Description of the issue or question
- Screenshots (if applicable)
In-App Purchase Issues
For issues related to billing or in-app purchases:
- Apple App Store purchases: Visit Report a Problem (Apple)
- Google Play purchases: Visit Google Play Refund Support
- Other payment issues: Contact us directly via email.
Company Information
GMIX Ltd. (有限会社 GMIX)
Website: https://gmix.jp